• Unstable Internet Connectivity: Interrupts exam transmission and frustrates candidates.
• Outdated Hardware: Causes slow loading times and system crashes.

Malpractice and Irregularities

• Assisting Candidates to Cheat: This involves providing answers or unauthorised help.
• Impersonation Cases: Allowing someone to write on behalf of another candidate.

Poor Candidate Experience

• Overcrowded facilities lead to confusion and affect mental readiness.
• No Amenities: Candidates are subjected to extreme heat or a lack of electricity.

Unqualified or Inadequate Staff

• Untrained Staff: Can’t handle technical faults or biometric systems.
• No Technical Support: Resulting in slow issue resolution during exams.

Breach of JAMB Guidelines

• Collecting Unauthorised Fees: Charging candidates more than the approved amount.
• Improper Exam Conduct: Ignoring security procedures and allowing noise or movement.

Impacts of CBT Center Delisting

On Candidates:

• Disruption: Sudden relocation to a different center can cause confusion.
• Delay: Rescheduled exams inconvenience students who have other commitments.

On Center Owners:

• Financial Losses: Investments in equipment and facilities become futile.
• Reputational Damage: Being blacklisted affects future business opportunities.

On the Exam Process:

• Reduced Capacity: Less available centers increase the load on others.
• Logistics Issues: Short-notice rescheduling affects coordination.

How JAMB Detects and Evaluates Poorly Performing CBT Centers

Monitoring and Surveillance:

• Live monitoring tools are deployed in each center.
• Use of CCTV cameras for real-time supervision.

Feedback Mechanisms:

• Candidates can file complaints through the official JAMB portal.
• Officials review post-exam feedback surveys.

Mock Test Evaluation:

• Performance during the JAMB mock exam often determines approval status for the main UTME.

Inspection Visits:

• Unannounced visits by JAMB teams check compliance with rules.

Read Also: How to Check JAMB Result with Registration Number

What Happens to Candidates Affected by a Delisted CBT Center?

Reallocation Process:

• Candidates are reassigned to nearby centers with available slots.
• Updates are communicated via SMS, JAMB dashboard, and email.

Possible Rescheduling:

• If no slots are available, candidates may be moved to a new date or time.

Support and Complaints:

• Affected candidates can file appeals if relocated centers are too distant or inconvenient.

How to Identify a Reliable and JAMB-Approved CBT Center

Verify Through Official Channels:

• Check the list of accredited centers on www.jamb.gov.ng.

Center Reputation:

• Research online reviews and testimonials from previous candidates.

Pre-Exam Inspection:

• Visit the center before your exam day to ensure it meets your expectations.

What CBT Centers Must Do to Avoid Delisting

Technical Compliance:

• Upgrade your systems regularly and ensure you have high-speed internet.

Staff Training:

• Train staff on biometric systems and exam regulations.

Follow Guidelines:

• Adhere strictly to JAMB’s operational manual.
• Never charge candidates unauthorised fees.

Maintain Infrastructure:

• Invest in electricity backups, such as generators and inverters.
• Maintain a clean, secure, and well-organised premises.

JAMB’s Official Stance and Recent Updates (2025)

Recent Delistings:

• In 2025, over 50 CBT centers were delisted due to technical and ethical violations.

JAMB Registrar’s Statement:

• The Registrar emphasised zero tolerance for malpractice and promised swift reallocation of candidates.

New Accreditation Measures:

• Introduction of stricter mock test evaluations before final approval.

Conclusion

Using only JAMB-approved Computer-Based Test (CBT) centres is essential for a seamless Unified Tertiary Matriculation Examination (UTME) experience. Candidates must be vigilant when selecting centers, while CBT operators must uphold JAMB’s standards to avoid delisting. In 2025, JAMB is more committed than ever to transparency, fairness, and exam integrity.

If you’re a candidate, take steps now to verify your center. If you’re a CBT center owner, ensure you meet and exceed all requirements. Everyone has a role to play in preserving the credibility of the Nigerian tertiary admission system.

Frequently Asked Questions (FAQs)

Q1: What does it mean if a CBT center is delisted? A delisted CBT center is one that JAMB has removed from its list of authorised exam venues due to non-compliance with standards.

Q2: How can I check if my CBT center is approved by JAMB? Visit the official JAMB website and navigate to the list of accredited Computer-Based Test (CBT) centres.

Q3: Will I be refunded if my center is delisted after registration? JAMB usually reassigns candidates to a new center at no additional cost. Refunds are rare unless the candidate misses the exam due to JAMB’s error.

Q4: Can a delisted CBT center be reapproved? Yes, but only after full compliance with JAMB’s remediation steps and a successful reevaluation.

Q5: What should I do if my exam center gets delisted before my exam date? Wait for a reallocation update from JAMB. You can also log into your JAMB profile to check for new details.